At CCS, we’re always looking to hear from our customers and friends and we want to make it as easy as possible for you to get in touch with us. There are several ways to get in contact with us at CCS as well as several reasons why you would want to.

First, if you’re ever in need of immediate assistance please pick up the phone and give us a call at 1-800-750-0494. You can also email us at support@candid.com. We have customer and tech support representatives available from 8am – 6pm Monday- Saturday to help you if there is ever a problem.

You can also reach our tech and customer support representatives directly! Whether you’re a new customer or someone who is familiar with our support staff, here are a few names that you should be familiar with and how to get in touch with them.

• - Monica Darley, Customer Support Manager – mdarley@candid.com 1-800-336-4550 ext. 482
• - Suzan Perkins, Customer Support Representative – suzanp@candid.com 1-800-336-4550 ext. 468
• - Allison Harwell, Customer Support Representative – Allison.harwell@candid.com 1-800-336-4550 ext. 467
• - John Sims, Tech Support Representative – john.sims@candid.com 1-800-336-4550 ext. 417
• - Darren Hanson, Tech Support Representative – darren@candid.com 1-800-336-4550 ext. 427
• - Christina Richardson, Tech Support Representative – Christina@candid.com 1-800-336-4550 ext. 473

We also have a very knowledgeable customer development staff with over 60+ years in the photographic industry. They’re goal is to help your business succeed as well as to guide you through the use of our software. They can also help answer questions regarding marketing your events, sales and booking, photography advice, and training on how to execute all kinds of events. Our customer development team is listed below along with their relevant contact information.

• - Brian Speers – brians@candid.com 1-800-336-4550 ext. 251
• - Darwin Drake – darwind@candid.com 1-800-336-4550 ext. 306
• - Sara Wilson – sara.wilson@candid.com 1-800-336-4550 ext. 134
• - Bo Krogstad – bo.krogstad@candid.com 1-800-336-4550 ext. 474
• - Kady Thompson – kady.thompson@candid.com 1-800-336-4550 ext. 414

If you ever have any questions about billing or how the payment process works for Candid customers, feel free to contact Kassandra Coldiron in our accounting department. She can be reached at kassandra.coldiron@candid.com or by calling 1-800-336-4550 ext. 248.

Finally, besides giving us a call or sending us an email you can also connect with us via our social media channels. Here we post links to our newest blog posts, customer success stories, announcements regarding workshops and software updates and many other pieces of news and information from CCS. You can connect with us via our Facebook page at http://facebook.com/candidcolor or follow us on Twitter at http://twitter.com/candidcolor.

Regardless of how you do it, we want to hear from you! So don’t be shy, connect with CCS today!